Issues of Trust and Commitment in Collaborative Commerce
نویسندگان
چکیده
This paper discusses factors that affect the creation of trust and commitment in collaborative commerce (c-commerce). It also discusses decisions that organizations must make when applying c-commerce applications. The goal of the paper is to propose a model to describe the building process of trust and commitment in the context of c-commerce.
منابع مشابه
A New Trust Model for B2C E-Commerce Based on 3D User Interfaces
Lack of trust is one of the key bottle necks in e-commerce development. Nowadays many advanced technologies are trying to address the trust issues in e-commerce. One among them suggests using suitable user interfaces. This paper investigates the functionality and capabilities of 3D graphical user interfaces in regard to trust building in the customers of next generation of B2C e-commerce websit...
متن کاملیک سامانه توصیهگر ترکیبی با استفاده از اعتماد و خوشهبندی دوجهته بهمنظور افزایش کارایی پالایشگروهی
In the present era, the amount of information grows exponentially. So, finding the required information among the mass of information has become a major challenge. The success of e-commerce systems and online business transactions depend greatly on the effective design of products recommender mechanism. Providing high quality recommendations is important for e-commerce systems to assist users i...
متن کاملInvestigating the Impact of Combining Traditional and Online Factors on Customers’ Trust in E-Banking and E-Commitment (The Case of Customers of Mellat Bank, Shiraz Branch)
Nowadays, new technologies have changed the methods of serving customers in many service organizations. Service in the banking industry has been influenced by International Communication Technology (ICT) developments in essential ways. Nowadays the importance of websites and their unique features in provision of services to customers is increasing. However, traditional methods of banking with d...
متن کاملTrust in E-Cheque in Electronic Payments
Today, e-commerce has considerable portion in commercial businesses, and it has been developing. One of the most important steps in e-commerce is e-payment that has been done through different tools such as e-banking, and e-cheques. In this type of electronic transactions, there are always different worries both for payers and payees due to untruthfulness. For example, amount modifying, date mo...
متن کاملA Model of Collaborative Governance for Renewable Energy Development in Iran: an Institutional Perspective
The collaborative governance of renewable energy development, as a major solution to pollution, climate change and economic growth, has been selected as a new model for development policies in Iran, and has caused new interactions between public, private, and public actors. This research by using qualitative methodology and after 25 semi-structured interviews with policy makers, managers of org...
متن کامل